At Adelaide Hills Insurance Brokers, no one client or business is the same. We take the time to understand you and your requirements. We listen to your needs and discuss risk management strategies that may benefit you. Once understood we build an Insurance Program that meets your specific requirements.
Our broking team totals over 150 years combined industry experience, backed by an enthusiastic, detailed support group. Every member of our team is empowered to make decisions. Most importantly we invest in our teams professional development to provide them with career choices & workplace flexibility.
We are real people, with real lives, living in the Adelaide Hills and Fleurieu Community with our office in Hahndorf that you can visit, not a distant call-centre. Alternatively we can come to you. We have close relationships with all market leading Australian insurers, and the ability to access global markets as required.
Great relationships lead to great outcomes. Our aim is to build lasting, personal relationships so that we understand your needs and can provide you with targeted advice, not weekly newsletters. We succeed in protecting our clients ability to succeed.
Every client has access to our in-house claims management services. Our claims team consists of dedicated staff members that coordinate the lodgement & settlement of all claims for our clients. We manage the ‘end-to-end’ claims process that delivers on our promise of excellent personal service.
Because you deserve the best!
Gavin has over 30 years experience working in the insurance industry and is renowned for being client focused and building long lasting relationships. Having worked for general insurance companies in a claims handling and claims management capacity and then as a Loss Adjuster, Business Development Manager and a National Operations Manager, Gavin is well aware of the needs of businesses and individuals and has seen first hand the devastating effects of both not insuring or inadequate insurance has on livelihoods. A father of 3 , he is an active member in his local Hills and Fleurieu community.
When you become a client of Andrews you benefit from his broad technical knowledge and problem solving ability. Andrew is a Director with over 30 years insurance experience. Previously filling senior roles with large insurers, he sought in 2004 to engage in the more challenging field of broking and business ownership. Having been around the block a few times, there isn’t much he hasn’t seen in insurance. Andrew’s ideal client is one that appreciates his advice and values his hard working ethics. Andrew and his wife Sharon enjoy supporting their 3 boys in their many and varied sporting pursuits in the local hills community, as well as the all too infrequent game of golf or fishing trip.
Steve takes a personal interest in his clients to provide them with holistic risk management & wealth creation solutions over the long term. Steve is a Director with over 20 years experience in the insurance industry. Passionate about understanding how his clients businesses operate, with the ability to coordinate a number of financial services, Steve is viewed by his clients as a trusted advisor. Steve is married with 3 children, once a keen sportsman, now a keen follower and a frustrated mechanic with a number of classic cars & motorbikes that are gradually gathering dust.
With an emphasis on establishing long term, personal relationships with his clients, Bruce is a trusted advisor. A Senior Account Manager, Bruce has over 30 years experience in the insurance industry. Starting, as most successful brokers do, working for large insurers, Bruce moved to broking in 2011. Bruce works with all types of business owners, from small businesses to large property owners, and as an experienced audio engineer and musician, specialises in insurance for film, audio and entertainment industries. Bruce is married with 5 children, loves music and sports and is an optimistic Carlton supporter.
Over the years Suzanne has worked across all areas of the insurance industry, including claims management. Helping people and being able to assist with their insurance needs is something Suzanne enjoys, along with the added bonus of developing valued business relationships with our client base. Suzanne has had over 30 years’ experience within the insurance industry. Starting her career working for corporate insurers, Suzanne moved to broking to deliver more client-focused service. Suzanne enjoys spending time with her family and catching up with friends, a keen sports fan and enjoys the odd bit of gardening.
Bec believes that each client should receive a personalised service and continuously maintains the highest level of customer service, regardless of how large or small the portfolio. Bec is the Domestic Portfolio Manager with over 15 years’ experience in the insurance industry. Working remotely from home allows Bec the flexibility to work anytime. We take pride in our business being ‘family friendly’, providing Bec the opportunity for her work & home life to coexist. Bec is married with 4 (yes that’s 4) children. She spends her downtime breaking up fights between her 3 sons and spoiling her only daughter! Bec is also a singer and performer, a love she has had for as long as she can remember.
Nicole is the financial engine room of our business, the number-cruncher. Starting as a receptionist, Nicole earned her Diploma in Accounting and is now responsible for the financial management and compliance, Nicole’s role carries great responsibility. Nicole enjoys spending time out on the water and is an avid motorsports follower.
Emily builds relationships with clients by making their claims experience as easy as possible. A team member since 2014, Emily completed her Cert IV in Business Administration and insurance studies and is now engaged as a Claims Manager. Emily loves to travel and spend weekends away, when at home she enjoys spending time with her friends and family.
The Australian Financial Complaints Authority (AFCA), a government body tasked with resolving disputes between customers and financial services providers.
Websters is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you
The Australian and New Zealand Institute of Insurance and Finance is the leading membership, education, training and professional development organisation for the insurance and finance industry in the Asia-Pacific region.
ANZIIF partners with companies, government and non-profit organisations to provide a range of services that support professional excellence to enhance the standards, reputation and success of the industry and improve community understanding of insurance and finance.
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